Using Furl
How does it work? Roll it back and forth over the surface. Both directions pick up, so you're never wasting half your strokes. The rubber grippers loosen hair from inside the weave, and the rollers lift it out into the sealed chamber.
How do I empty it? Press the release button and tip the chamber straight into the bin. Takes about two seconds and you never touch the fur.
Do I ever have to buy anything for it? No. No sticky sheets, no adhesive refills, no batteries, no charging. Rinse the rollers under the tap when they look tired and they go back to working like new.
How do I clean it? Rinse the rollers under running water and let them air dry fully before using it again. Every few weeks is plenty for most people, or whenever pickup starts to feel weaker.
Will it work on my couch fabric? It's built for the surfaces that actually hold hair: microfiber, canvas, wool, upholstery weave, carpet and car seats. [Add your delicate-fabric answer here once you've tested velvet and boucle.] The rollers lift hair off the nap rather than pulling at it, so there's no residue left behind.
Does it work on cat hair as well as dog hair? Yes, and on human hair too. Fine cat hair tends to work deeper into fabric than dog hair, which is exactly what the rubber grippers are for.
Where can I use it? Couches, cushions, carpet, area rugs, car seats, pet beds, bedding, clothing, and the crease where cushions meet.
How big is it? About 19.5cm wide and 21cm tall — roughly the size of a large TV remote laid sideways. It has a loop on the handle so you can hang it by the door.
Orders & shipping
How much is shipping? Free on every order, no minimum.
How long will it take? Orders are processed within 1-2 business days, then delivery typically takes 5–9 business days. Orders ship from our fulfilment partner in China.
Can I track my order? Yes. You'll get a tracking number by email as soon as your order ships. Tracking can take 24–48 hours to start updating — that's normal and doesn't mean anything's wrong.
Where do you ship? The United States. If your country isn't at checkout, email us and we'll let you know when we get there.
My order hasn't arrived. If it's been more than 14 business days since dispatch, email us with your order number and we'll track it down or send a replacement.
I entered the wrong address. Email us straight away. We can usually fix it before dispatch. Once it's shipped we can't redirect it.
Can I cancel or change my order? Email us as soon as possible. If it hasn't shipped, we'll cancel and refund you in full.
Refunds
What's your guarantee? Use Furl for 30 days. If it doesn't lift hair you couldn't get out any other way, email us and we'll refund you in full.
Do I have to send it back? No. No return shipping, no forms, no restocking fee, no requirement that the packaging is unopened. You can't test a pet hair roller without using it.
How do I get a refund? Email adem.akbayir99@gmail.com within 30 days of delivery with your order number and a sentence about what didn't work. We'll reply within [24 hours] and refund your original payment method. Refunds usually land within [5–10] business days depending on your bank.
It arrived damaged. Email us with your order number and a photo. We'll send a replacement or refund you — your choice. No time limit on manufacturing faults.
Which bundle should I get?
One is enough if you've got one couch and one shedder.
Most people get three — one for the living room, one for the bedroom, one for the car. The passenger seat is usually worse than the sofa, and nobody wants to carry it back and forth.
Five is for a bigger house, more than one pet, or keeping two and giving three away. Every pet owner you know has this problem.
Still need help?
Email adem.akbayir99@gmail.com and you'll hear back within [24 hours], usually sooner. Include your order number if it's about an order.